For boutique hotels and B&Bs that want the booking direct
10 to 50 rooms, owner-run. Guests and their AI assistants ask before they book — answer them in minutes and they book with you instead of through an OTA.
Hi, do you have a double room 14–16 Nov for 2 adults? We arrive late, around 11pm.
Yes — a Garden Double is free for 14–16 Nov: 2 nights at 2,400 THB, 4,800 THB in total, paid at check-in. Our night staff will be there for an 11 pm arrival. Shall I hold it? I’ll need the guest’s name and email.
Garden Double · 2 nights
14–16 Nov · 2 adults
4,800 THB
Direct guests drift to OTAs
Nobody replied overnight, so they booked through a site that often charges you 15–25%.
The same questions every day
Check-in times, airport transfers, breakfast, parking, late checkout.
AI assistants are starting to ask
They want exact answers and a confirmation they can read — not a “please call us”.
What it handles for you
- Room availability and rates per night
- Policies written out: cancellation, children, deposits
- Transfer and extras requests
- Special requests passed to you
- Late-night enquiries in any language
- Confirmation with calendar file
Works alongside the system you already use. During the pilot it answers from a simple availability table you control; connectors for property systems come next.